Frequently Asked Questions

Everything you need to know about shopping with Shades By Niko

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually arriving within 7-14 business days.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer a warranty on your products?

Yes, all Shades By Niko products come with a 12-month manufacturer's warranty covering any defects in materials or craftsmanship under normal use.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but we allow a 1-hour window for any changes or cancellations. Please reach out to our customer service team immediately if you need to modify your order.